Winston's
Green Paws
Easier, Cleaner, Greener - Winston's Green Paws, your yard's best friend!
Easier, Cleaner, Greener - Winston's Green Paws, Your Yard's Best Friend!
Serving Houston, Tx
Landscaping &
Pet Waste Removal
Serving Houston, Tx
Landscaping & Pet Waste Removal
Transform Your Lawn—Get Your Free Estimate Today!
About Us
At Winston’s, we’re a family-owned and operated small business dedicated to making your outdoor spaces beautiful and your life easier with our expert landscaping and pet waste removal services.We take a holistic approach to outdoor care, combining landscaping, routine pet waste removal, and odor control to keep your yard looking great and smelling fresh year-round. Our mission is simple: Easier, Cleaner, Greener—we make yard maintenance effortless, ensure your outdoor space stays spotless, and help promote healthier, greener grass.With over seven years of landscaping experience and a lifelong love for animals, we know how to deliver top-notch results safely and efficiently. Your trust is our priority—we always ensure gates are securely locked before we leave, sanitize our tools between visits, and only use pet-friendly products, so you never have to worry about your pup’s safety.We also pride ourselves on being dependable. You can count on us to visit your home on the same day each week, rain or shine.At Winston’s, we treat your lawn and pups like our own. Your satisfaction is guaranteed—if you’re not happy with our work, let us know, and we’ll make it right!Let us help you maintain a fresh, clean lawn for you, your family, and your pups to enjoy—Easier, Cleaner, Greener.
Services Offered:
| Weekly Pet Waste Removal | Biweekly Pet Waste Removal | Weekly Lawn Mowing | Biweekly Lawn Mowing |
|---|---|---|---|
| Begins as low as $18 per visit | Begins as low as $25 per visit | Begins as low as $35 per visit | Begins as low as $45 per visit |
| Best value per visit! | A tidy yard every two weeks! | Stay on top of your curb appeal with weekly lawn mowing! | Effortless lawn care made simple! |
| Perfect for homes with multiple pups for a fresh lawn every week! | Perfect for homes with fewer pets or larger yards. | Fresh cuts, sharp edges, and a perfectly maintained lawn - every week! | Perfect for lower maintenance lawns! |
| Weekly Poop Scoop | Biweekly Poop Scoop |
|---|---|
| Begins as low as $18 per visit! | Begins as low as $25 per visit! |
| Weekly Lawn Mowing | Biweekly Lawn Mowing |
|---|---|
| Begins as low as $35 per visit! | Begins as low as $45 per visit! |
Add a pet-friendly, yard odor eliminating treatment
Starting at $5!
Add a pet-friendly, yard odor eliminating treatment:
Starting at $5!
Sign Up with 4 Easy Steps!
Trusted by Homeowners Like You!
Paw-some Monthly Giveaway for Rescued Pups!
Why choose
Winston's Green Paws?
Why choose
Winston's Green Paws?
Your Perfect Lawn and Happy Pets Are Just a Click Away!
Ready for a cleaner, safer yard for you and your pets? Contact us now to schedule your first service!
Contact Us
Business Hours:
Monday-Friday 7:00am - 6:00pm
Saturday-Sunday 7:00am - 4:00pm
(346)-351-8398 | (832)-403-8713
[email protected]
Proudly serving the Houston, Tx area
Winston's
Green Paws
Easier, Cleaner, Greener - Winston's Green Paws, your yard's best friend!
Our Services:
Residential Pet Waste Removal
Getting Started:
- Initial Cleanup: When you sign up for our routine pet waste removal services, we’ll start with an Initial Clean-Up. This one-time service is essential to get your yard in top shape and ready for ongoing maintenance.- After this initial clean-up, your regular weekly, bi-weekly, or monthly service pricing will take effect, keeping things consistent and affordable moving forward.
Service Frequency:
- Weekly: Recommended option, with visits once a week to keep your yard fresh and clean.
- Bi-Weekly: Perfect for homes with fewer pets or larger yards, offering service every two weeks.
- Monthly: Ideal for homes with minimal pet waste, providing a thorough clean-up once a month.
- One-Time: A one-time service for heavy clean-ups, post-event cleanings, or when you just need a fresh start.
- 🚨Emergency Cleanup🚨: Need a cleanup ASAP? We offer same-day or next-morning rush services for last-minute needs, events, or unexpected messes. Subject to availability.
What’s Included:
- Waste Removal: Comprehensive removal of all pet waste from your yard, including hard-to-reach spots. Surfaces and areas covered include grass, turf, patios, cement, pea rock, kennels, and more.
- Disposal: Proper disposal of pet waste in accordance with local regulations, using your on-site trash can or bin. Waste is double-bagged in scented bags for cleanliness and safety.
- Pet-Safe Practices: We use pet-safe tools and products to prioritize the health and safety of your pets during every service.
Optional Add-Ons:
- Deodorizing: Keep your yard smelling fresh with our deodorizing service after waste removal.
- Deck/Patio Scrubbing: Eliminate waste spots and debris with our scrubbing service for decks and patios.
- Kennel/Deck/Patio Sanitization: Ensure a hygienic environment with our sanitization service for kennels, decks, and patios.
No Contracts or Hidden Fees:
- No Sign-Up Fees: We believe in transparency. There are no hidden fees when you sign up for our services.
- Flexibility: No long-term commitments! You can cancel or adjust the frequency of your service anytime.
- Cancellation Policy: To avoid being charged for the next billing cycle, cancellations must be made at least 2 days before your next payment date. For more details, review our terms and conditions under our About Us page.
Commercial Pet Waste Removal
Service Frequency:
- Weekly: Standard for businesses with high foot traffic, ensuring your property stays clean.
- Twice a Week: Ideal for high-traffic commercial properties or properties with multiple pets.
- Custom Schedules: We work with you to create a cleaning schedule that fits your needs.
What’s Included:
- Pet Waste Removal: Thorough removal of pet waste from common areas, pet parks, or designated pet zones.
- Waste Disposal: Professional disposal of waste, ensuring a hygienic environment.
Optional Add-Ons:
- Pet Waste Bag Dispenser Installation: Installation of durable and weather-resistant pet waste bag dispensers in convenient locations to encourage responsible waste disposal by tenants and visitors. We’ll work with you to determine the best placement for accessibility and functionality.
- Pet Waste Bag Dispenser Maintenance: Regular replenishment of the pet waste bag dispensers to ensure tenants always have access to bags when needed.
- Deodorizing and Sanitizing: Optional deodorizing and sanitizing services for high-traffic areas, such as walkways, pet parks, and shared outdoor spaces, to maintain cleanliness and freshness.
Perfect for These Facilities:
- Apartments and condominiums
- Dog boarding facilities
- Dog training facilities
- Parks and recreation areas
- And more!
Additional Information:
- Customizable Plans: Services can be tailored to your property’s size and the number of pets or pet areas.
- Reliable Scheduling: Flexible scheduling to avoid disruption to your business hours and foot traffic.
Residential and Commercial Landscaping
Landscaping (Pet-Safe Lawn Care)
Service Frequency:
- Weekly: Regular visits to keep your lawn healthy, and green. Contact us to go over our affordable routine packages!
- Monthly: Ideal for homeowners with minimal lawn care needs but still want a well-maintained yard.
- One-Time Service: Available for special projects like yard overhauls, small tree removals, drive-way power washing or preparing your lawn for an event.
Services Offered:
- Mowing and Edging: Lawn mowing, edging, and trimming to ensure your yard looks neat and inviting.
- Drainage Installation: Protect your property from water damage with our expert drainage installation services. We design and install custom drainage solutions to redirect water away from your yard, garden beds, and foundations, ensuring your outdoor spaces stay healthy and functional no matter the weather.
- Fresh Mulch and Garden Beds: Transform your garden with fresh mulch and beautifully crafted garden beds. Our team will enhance the look of your landscape while improving soil health and weed control. Whether you want to refresh an existing bed or create something new, we bring vibrant results to your outdoor space.
- Fence Installation: Add privacy, security, and style to your property with our reliable fence installation services. We offer a range of materials and designs to suit your needs, from sturdy functionality to decorative charm, ensuring a durable and aesthetically pleasing addition to your yard.
- Sod Installation: Achieve a lush, green lawn instantly with our professional sod installation services. We carefully prepare the soil, lay premium-quality sod, and provide aftercare tips to ensure your new grass thrives, giving your property a fresh and polished look.
- Plant and Small Tree Removals: Clear unwanted plants and small trees from your yard with ease. Our plant and small tree removal services are designed to safely and efficiently reclaim your outdoor space, whether you’re planning a new project or simply maintaining a clean and organized yard.
- Pet-Safe Lawn Treatments: Lawn care using non-toxic, pet-safe fertilizers and weed control methods.
- And more!
Commercial Locations Include:
- Office buildings and complexes
- Apartments and condominium communities
- Retail centers and malls
- Restaurants and cafés
- Hotels and resorts
- Parks and recreation areas
- Schools and universities
- Medical and healthcare facilities
- Event venues
- Industrial properties and warehouses
- Dog parks and boarding facilities
- And more!
Landscape Design Consultation:
- Request a free consultation before committing to any services. We'll discuss your vision for your yard and go over all the details of what you'd like us to do to bring it to life.
Additional Information:
- Seasonal Lawn Care: Adjusted services for the changing seasons (fall leaf removal, spring lawn care, etc).
- Custom Landscaping Designs: Tailored landscaping services that focus on pet-friendly spaces while improving the overall aesthetics of your property.
Contact Us
Business Hours:
Monday-Friday 7:00am - 6:00pm
Saturday-Sunday 7:00am - 4:00pm
(346)-351-8398 | (832)-403-8713
[email protected]
Proudly serving the Houston, Tx area
Winston's
Green Paws
Easier, Cleaner, Greener - Winston's Green Paws, your yard's best friend!
You Just Started Our Services! Here's What to Expect:
For Recurring Services (Pet Waste Removal or Landscaping):1. Prepayment: On the 1st of each month, your card will be charged automatically for the upcoming month's services.2. Service Reminder: On the morning of your service, we will send a reminder message and let you know when we are on our way.3. We Arrive: We will arrive at your home, perform the service (scoop the waste or mow the lawn), lock the gate, and send you a job summary with any relevant details.4. Gate Photo: For those who have pets, we will send a photo of the locked gate at the end of the service.5. Enjoy!: Relax and enjoy a well-maintained yard!
_For One-Time Services (Pet Waste Removal or Landscaping):1. Estimate: We’ll send you an estimate for the service.2. Approval & Invoice: Once you approve, we’ll send an invoice.3. Prepayment: A 50% deposit is required for projects over $100 to secure your spot on our route. For projects under $100, we kindly ask for full payment in advance. Once payment is received, we’ll schedule your service.4. We Arrive: We’ll show up at the scheduled time, complete the job, close the gate, and send you a job summary (with photos if necessary).5. Final Payment: A final invoice will be sent upon completion of the work, reflecting the remaining balance. Payment is due in full immediately upon completion.6. Gate Photo: For those who have pets, we will send a photo of the locked gate at the end of the service.7. Enjoy!: Your yard is looking great!
Contact Us
Business Hours:
Monday-Friday 7:00am - 6:00pm
Saturday-Sunday 7:00am - 4:00pm
(346)-351-8398 | (832)-403-8713
[email protected]
Proudly serving the Houston, Tx area
Winston's
Green Paws
Easier, Cleaner, Greener - Winston's Green Paws, your yard's best friend!
Testimonials
“Winston green paws isn’t just a company they treat your home like it’s their home and your dogs like it’s their dogs phenomenal work all my fur babies love our lawn if you want attention to detail I highly recommend giving them a chance!”
- Kristy Gonzalez
“Great job on cleaning up the backyard! They cleaned all the dog poop, leaves, and small branches. They are quick and get everything!”
- Samuel Medina
Contact Us
Business Hours:
Monday-Friday 7:00am - 6:00pm
Saturday-Sunday 7:00am - 4:00pm
(346)-351-8398 | (832)-403-8713
[email protected]
Proudly serving the Houston, Tx area
Winston's
Green Paws
Easier, Cleaner, Greener - Winston's Green Paws, your yard's best friend!
About Us
About Us
At Winston’s, we’re a family-owned and operated small business dedicated to making your outdoor spaces beautiful and your life easier with our expert landscaping and pet waste removal services.We take a holistic approach to outdoor care, combining landscaping, routine pet waste removal, and odor control to keep your yard looking great and smelling fresh year-round. Our mission is simple: Easier, Cleaner, Greener—we make yard maintenance effortless, ensure your outdoor space stays spotless, and help promote healthier, greener grass.With over seven years of landscaping experience and a lifelong love for animals, we know how to deliver top-notch results safely and efficiently. Your trust is our priority—we always ensure gates are securely locked before we leave, sanitize our tools between visits, and only use pet-friendly products, so you never have to worry about your pup’s safety.We also pride ourselves on being dependable. You can count on us to visit your home on the same day each week, rain or shine.At Winston’s, we treat your lawn and pups like our own. Your satisfaction is guaranteed—if you’re not happy with our work, let us know, and we’ll make it right!Let us help you maintain a fresh, clean lawn for you, your family, and your pups to enjoy—Easier, Cleaner, Greener.
Meet the Crew!
Isaac
Founder and LandscaperIsaac is the proud owner of Winston's Green Paws and the driving force behind all on-site projects. With over seven years of landscaping experience and a lifelong love for dogs and animals, he’s passionate about transforming outdoor spaces into clean, beautiful areas for families and their furry friends to enjoy.Having worked on hundreds of properties, Isaac brings expertise, dedication, and a sharp eye for detail to every job, ensuring your lawn and outdoor spaces look their absolute best. Whether creating a great landscape, tackling a one-time deep cleanup, or maintaining a yard on a routine schedule, he takes pride in delivering high-quality service with a personal touch.Beyond his hands-on work, Isaac is always looking for ways to grow Winston’s Green Paws, researching new tools, techniques, and services to provide even more value to clients. When he's not leading the charge, he enjoys staying active outdoors with his wife, playing pickleball, and finding new ways to make yard care stress-free for pet parents and homeowners.
Lauren
Co- Founder and Operations ManagerLauren is the operations manager, ensuring everything runs smoothly behind the scenes. She handles subscriptions, customer inquiries, and keeps things organized so clients always get top-notch service. If you have questions about your subscription or need assistance, she’s the one to call!Beyond managing operations, Lauren also runs Winston’s social media, sharing updates, helpful tips, and connecting with our amazing clients. While her husband leads the hands-on work, she jumps in to help on jobs whenever she can!She’s recently fallen in love with spending more time outdoors and cherishes special moments with her husband, whether they’re playing pickleball or roller skating. Lauren is also a proud pet parent to their dog, Winston, and their two cats, Chowder and Miso, whom they’ve lovingly raised since they were a puppy and kittens.Need help? Reach out to Lauren—she’s always happy to assist!
Winston
Official Mascot and Lead ManagerWhile Winston holds the prestigious title of Lead Manager, we often ask him to work from home. Why? Because instead of collecting payments, he demands treats, and instead of cutting the lawn, he gets sidetracked rolling in dead worms. So, Winston handles all online administrative work remotely—it's better for everyone!In his free time, Winston loves going to the park, chasing his cat siblings, and relaxing in bed with his favorite chews.Winston’s love for his family and human friends inspires our team to treat every customer with the same kindness he shows to his own friends. When you choose Winston’s Green Paws, you’ll always be greeted with a smile and the warmth Winston embodies every day.
FAQ
How do the subscriptions work?
- Our subscription plans keep your lawn and yard fresh without the hassle! We bill at the beginning of each month for recurring services like pet waste removal and lawn mowing, so your spot stays secured on our schedule with no interruptions—and without dealing with multiple invoices. Plus, subscribing customers receive top priority, even during weather delays!- No contracts, no hidden fees! You can cancel or adjust your service frequency anytime after your current billing cycle ends. Enjoy flexible, convenient, and affordable lawn care—commitment-free!
Do I have to subscribe to use your services?
- For recurring pet waste removal: Yes, a subscription is required to keep your yard consistently clean.- For reccuring lawn care: Not necessarily! A subscription isn’t required but it comes with great perks! Subscribers get locked-in lower rates and priority scheduling, even during high-demand weeks or weather delays. If you're interested in having the lawn mowed on a recurring basis, we highly encourage you to subscribe; it’s the best way to save money and guarantee consistent service!
How often do you visit for pet waste removal and/or lawn care?
- Services are offered weekly, biweekly, twice a week, or monthly depending on your preference! One-time services are also offered.
Do I need to be home during the service?
- It is preferred that the client be home during the first visit to meet the crew. But as long as we have safe access to your yard, you do not have to be home.
Do you scoop in the rain?
- Yes! Unless the rain is severe or there are flash flood warnings, a little rain won't stop us from cleaning up after your pups.
Do you mow the lawn in the rain?
- To maintain the health and beauty of your lawn, we avoid mowing during heavy rain or wet conditions. Wet grass can become damaged, and our equipment can leave unsightly ruts or holes in your yard. We strive to provide the best service while protecting your lawn, ensuring that every mow leaves your yard looking its best. We’ll work with you to reschedule in case of bad weather; this may mean mowing a day earlier or later, or even working on weekends if needed. However, if heavy rain makes mowing impossible for the week, our subscribers receive a complimentary bonus service of their choice on their next visit. This ensures you always get the value of your subscription!
Is there an initial clean-up fee for first-time customers?
- Yes! For routine pet waste clean-ups, we charge a one-time initial clean-up fee based on the size of your yard, when it was last cleaned of waste and the number of dogs. This helps us ensure that we start your routine services off with a thorough cleaning. Once that’s done, your regular weekly, bi-weekly, or monthly rates will apply.- For lawn care, it depends! Some of our services will require an initial cleaning of leaves, weeds, etc. Once that's completed, as-needed rates will apply.
How do I pay for your services?
- We accept payments securely through Stripe, a trusted payment processing system.✔ Routine Services (Weekly, Biweekly, Monthly): You will be automatically billed at the start of each billing cycle on the 1st of the month. This ensures uninterrupted service without the hassle of manual payments.✔ One-Time Jobs Over $100: A 50% deposit is required upfront to secure your spot on our route, with the remaining balance due immediately upon completion.✔ One-Time Jobs Under $100: Full payment is required upfront to hold your appointment.- For first-time customers, we offer the option to charge your first visit on the day of service to build trust. However, all routine visits will follow our subscription-based payment model for convenience.- We only accept payments through Stripe—no cash, Zelle, or alternative methods—to keep transactions secure and simple.
What do you do with the pet waste you collect?
- To ensure efficiency and environmental responsibility, all pet waste collected during our visits will be securely bagged twice and disposed of in your designated trash can or bin on-site. This approach helps keep your yard and community clean and maintains proper waste disposal practices. If you have specific instructions for disposal, please let us know, and we will be happy to accommodate!
For landscaping projects, do you haul away debris (leaves, branches, plants)?
- Yes, debris removal, including leaves, branches, plants, and other plant waste, is included in the price of our landscaping services. We’ll make sure your space is left clean and tidy after the job is completed.
Areas We Serve
SUBSCRIPTION SERVICES (Pet waste cleanup and routine lawn mowing)- Klein
- Spring
- Tomball
- Cypress
- The Woodlands
- Hufsmith
- Jersey Village
- Willowbrook
- Bammel
- North Houston
- And surrounding areas!
ONE-TIME SERVICES (Deep cleanups, special landscaping projects, etc.)- Houston
- Klein
- Spring
- Tomball
- Cypress
- The Woodlands
- Hufsmith
- Jersey Village
- Bellaire
- Highlands
- Humble
- Galena Park
- Hedwig Village, Hilshire Village, Hunters Creek Village
- Jacinto City
- Piney Point Village
- Midtown
- Spring Valley Village
- West University Place
- Pasadena
- And surrounding areas!
ONE-TIME SERVICES (Deep cleanups, special landscaping projects, etc.)- Houston
- Klein
- Spring
- Tomball
- Cypress
- The Woodlands
- Hufsmith
- Jersey Village
- Bellaire
- Highlands
- Humble
- Galena Park
- Hedwig Village, Hilshire Village, Hunters Creek Village
- Jacinto City
- Piney Point Village
- Midtown
- Spring Valley Village
- West University Place
- And surrounding areas!
Not sure if we serve your area? Contact us today to check availability!
Contact Us
Business Hours:
Monday-Friday 7:00am - 6:00pm
Saturday-Sunday 7:00am - 4:00pm
(346)-351-8398 | (832)-403-8713
[email protected]
Proudly serving the Houston, Tx area
Winston's
Green Paws
Easier, Cleaner, Greener - Winston's Green Paws, your yard's best friend!
Winston's Green Paws - Subscription-Based Service Terms and Conditions
Last updated: April 6, 2025
By subscribing to Winston's Green Paws, you ("Customer") agree to the following terms and conditions. Please read them carefully before subscribing.1. Subscription Overview- Service Description:Winston's Green Paws offers professional pet waste removal and lawn care services. Your subscription includes the specific service(s) selected, scheduled on a weekly, biweekly, or monthly basis (or as otherwise agreed upon).- Subscription Fee:The subscription fee is billed on the 1st of each month and covers the service/services for that month.2. Payment Terms- Payment Method:Payments are processed automatically at the beginning of each month. By signing up, the customer authorizes secure, recurring payments to be made with their card on file through our payment processor, Stripe.- Billing Cycle:Customers are billed on the 1st day of each month, or on the agreed-upon day.- Initial Cleanup Fee for Pet Waste Removal Services:First-time customers will be charged an initial cleanup fee, which covers the additional time and effort required to prepare your property for ongoing service.The fee will vary depending on the condition of the property and will be communicated and approved before the first service.After the initial cleanup, regular service will proceed at the agreed-upon recurring rate.- Late Payment and Service Delays:Pet Waste Removal:
For weekly pet waste removal services, if payment is late by one or two weeks, we are unable to waive the charge for the missed service. Due to the accumulation of waste during that time, additional time will be required to properly clean your yard, and we will charge for the extra time needed to complete the service. The missed services will be charged in full to cover the extra work involved.Lawn Care:
For lawn care services, if payment is late, you will not be charged for the missed lawn care services themselves. However, a $10 late fee will be applied for each week that payment is overdue. This fee will continue to apply each week until the full balance is paid for the remaining weeks of services for that month. Once the payment is received, future services will resume as scheduled without delay.Account Removal:
If payment is not received within 30 days, your account will be removed from our route. You are always welcome to rejoin our service when you are ready to resume.3. Cancellations and Refunds- Cancellation Policy:Customers may cancel their subscription at any time by contacting us via email at [email protected] or by calling 346-351-8398.Cancellations must be made at least 2 days before the next billing cycle to avoid being charged for the following month.- Refunds:No refunds will be issued for services already performed or for partial months.4. Scope of Services- What’s Included:Regular removal of dog waste from your property and/or regular lawn care (mowing, edging, and debris cleanup) based on the agreed schedule.- Customer Responsibilities:Provide safe and unobstructed access to your property during scheduled visits.Notify us of any changes to property access or special instructions.5. Service Adjustments- Rescheduling:Customers may request to reschedule a service with at least 24 hours’ notice.Missed services due to weather or other unforeseen events will be rescheduled during the same week.- Service Changes:Any changes to service frequency or other details must be requested by contacting us directly. If applicable, changes to the bill will take effect the following month.- Pet Updates:If you add a new dog to your household or need to make adjustments to your subscription, please let us know so we can update your service accordingly. We understand that circumstances change, and if you no longer require service for a pet, just reach out to us—we’re here to help.6. Liability- Damage or Loss:Winston's Green Paws is not responsible for property damage caused by factors beyond our control (e.g., animals, weather).- Service Guarantee:We strive to provide high-quality service. If you’re not satisfied with the service, please contact us within 24 hours of a visit to resolve the issue.7. Waste DisposalAll pet waste collected during service will be disposed of in the customer's designated on-site waste bin. For sanitation and odor control, waste is double-bagged in scented bags. If no accessible bin is available, alternative disposal arrangements may incur an additional fee.8. TerminationWinston's Green Paws reserves the right to terminate your subscription at any time for non-payment, unsafe working conditions, or any other valid reasons.9. Agreement to TermsBy subscribing, you agree to these terms and conditions. These terms may be updated from time to time, with notice provided via email or our website.----------Privacy Policy- Collection of Personal Information:We may collect personal information such as your name, phone number, email address, and payment details to process your subscription and provide services.- Use of Personal Information:Your personal information will be used solely for the purpose of providing services, processing payments, and communication regarding your subscription.- Data Protection:We take the security of your personal information seriously and use appropriate measures to protect it.- Sharing of Information:Your information will not be shared with third parties except as required for payment processing or as required by law.Contact UsFor questions, cancellations, or service changes, please contact us at:[email protected]- 346-351-8398
Winston's Green Paws - Terms and Conditions for One -Time Services
Last updated: April 5, 2025
By agreeing to a service provided by Winston's Green Paws, you ("Customer") accept the following terms and conditions. Please read them carefully before proceeding.1. Service Overview
- Service Description:
Winston's Green Paws provides professional landscaping and pet waste removal services. This agreement pertains to one-time services as outlined in the approved project estimate.
- Project Scope:
The specific services, timeline, and costs will be detailed in the project estimate and agreed upon prior to the start of work.2. Payment Terms
- Payment Requirement:
For services under $100, full payment is required before or by the morning of the scheduled service to confirm your appointment.
- Deposit Requirement:
For projects over $100, a 50% deposit is required upfront to secure materials and reserve your project on our schedule. However, for services scheduled within 24 hours of the appointment, full payment is required on the day of the service.
- Final Payment:
The remaining balance for projects over $100 is due upon project completion unless otherwise agreed.
- Payment Methods:
Payments must be made via Stripe. Customers will receive an email with payment instructions.
- Late Payments:
For projects requiring a deposit, services will not begin until the deposit is received. If the final payment is not made within 7 days of project completion, a late fee of 5% may apply.3. Cancellations and Refunds
- Cancellation Policy:
Customers may cancel a project up to 48 hours before the scheduled start date for a full refund of the deposit. Cancellations made less than 48 hours before the start date may result in forfeiture of the deposit.
- Refund Policy:
Refunds are not available for completed services.4. Customer Responsibilities
- Property Access:
The customer must provide safe and unobstructed access to the property on the agreed-upon service date.
- Special Instructions for Digging Projects:
For projects that involve digging or disturbing the soil (e.g., landscaping, fence, or drainage installation), customers must notify us in advance of any underground utilities, including irrigation systems, internet lines, electrical lines, gas lines, or other buried infrastructure. We strongly recommend using a private utility marking service to ensure all underground lines are properly identified before the service date.
- Unmarked Utilities:
Winston's Green Paws is not liable for damages to unmarked or undisclosed underground utilities or systems. Customers assume responsibility for any necessary repairs. If a customer chooses not to use a utility marking service, we reserve the right to deny service for safety reasons.
- Special Instructions:
Any specific requirements (e.g., underground obstacles, pet considerations) must be communicated in advance.5. Liability
- Property Damage:
Winston's Green Paws is not liable for pre-existing property conditions or damages caused by factors beyond our control (e.g., weather, underground utilities).
- Satisfaction Guarantee:
If you are not satisfied with the service, please contact us within 24 hours of project completion. We will make reasonable efforts to resolve the issue.6. 30-Day Plant GuaranteeWe guarantee that all plants, trees, and/or flowers that we personally select and purchase are installed with proper care and in suitable conditions. If a plant dies due to improper planting within 30 days, we will replace it at no cost. This guarantee does not apply to any plants, trees, or flowers provided by the customer, including those we were asked to install on their behalf. Additionally, this warranty does not cover plants that die due to lack of watering, extreme weather, pests, or other factors outside of our control. Proper watering and care are the responsibility of the homeowner.7. Waste DisposalAll pet waste collected during service will be disposed of in the customer's designated on-site waste bin. For sanitation and odor control, waste is double-bagged in scented bags. If no accessible bin is available, alternative disposal arrangements will be discussed and may incur an additional fee.8. Rescheduling and Service Adjustments
- Rescheduling:
Customers may request to reschedule services with at least 24 hours’ notice.
- Weather Delays:
Projects may be delayed due to weather. In such cases, we will work with you to reschedule at the earliest opportunity.9. Termination
Winston's Green Paws reserves the right to cancel or terminate a project if unsafe working conditions are present or if payment terms are not met.10. Agreement to Terms
By approving a project estimate and proceeding with the service, you agree to these terms and conditions.Privacy Policy
Collection of Information:
We collect personal information such as your name, phone number, email, and payment details solely to process your project and communicate effectively.Data Protection:
Your information is stored securely and will not be shared with third parties except as necessary for payment processing or as required by law.Contact Us
For questions, cancellations, or service adjustments, please contact us at:Email: [email protected]
Phone: 346-351-8398
Website: www.winstonsgreenpaws.com
Winston's Green Paws - Terms and Conditions for As-Needed Services
Last updated: April 15, 2025
By agreeing to a service provided by Winston's Green Paws, you ("Customer") accept the following terms and conditions. Please read them carefully before proceeding.1. Service Overview- Service Description: Winston's Green Paws offers professional lawn care services on an as-needed and ongoing basis. Services are scheduled per customer request, with no guaranteed frequency or availability.- Service Availability: Services are based on availability and demand on a first-come, first-served basis. While we make every effort to accommodate all requests, our company primarily operates on a subscription-based model, which means priority is given to recurring customers. As a result, as-needed services are not always guaranteed and may be subject to availability, scheduling constraints, or weather conditions.2. Payment Terms- Payment Method: Payments are processed via Stripe.- Payment Due: Payment is due before or by the day of service.- To ensure uninterrupted service, timely payment is required by the day of service. If payment is not received, services may be temporarily paused or discontinued until the balance is settled.- Initial Service Fee: Before starting ongoing services, an initial cleanup may be required to bring the property to a maintainable level. This one-time service is priced separately and must be completed before the ongoing lawn care services begin. The cost of the initial cleanup will be provided in your estimate and must be paid before the first scheduled ongoing service.- Service Guarantee: Once payment is received for a service, we guarantee that the scheduled service will be fulfilled, regardless of weather or other unforeseen circumstances. If a service cannot be performed for any reason, a refund or rescheduling will be provided.- Pricing: Prices for as-needed services will be quoted based on the specific request.3. Pricing & Service Frequency
Service rates are based on the frequency agreed upon at the start of service (e.g., weekly, biweekly, monthly). If one or more visits are skipped or postponed by the client, pricing may be adjusted to reflect the updated service frequency. For example, if a client receiving weekly service skips visits, the rate may be changed to the corresponding biweekly or monthly price. This ensures accurate pricing based on the level of service required.4. Cancellations and Refunds- Cancellation Policy: Customers may cancel a requested service by notifying us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may result in a 15% charge of the service cost.- Refunds: No refunds will be issued for services already performed. For services that are canceled before completion, customers will be charged for any work already completed.5. Scope of Services- Included Services: Services are provided based on the customer’s selected plan and may include but are not limited to ongoing lawn mowing, edging, debris cleanup, leaf removal, and/or weed control. Additional services may be available upon request and will be outlined in your estimate.- Customer Responsibilities: Provide unobstructed access to the property for our team to perform services. Notify us of any special instructions or changes to property access.6. Service Adjustments- Availability: While we strive to accommodate all customers, due to weather conditions, demand, and scheduling limitations, non-subscription service requests may not be fulfilled as quickly as those of our subscription customers or services that have already been paid for. To help ensure consistent service, we recommend booking as early as possible. Please note that subscription customers and pre-paid services will be prioritized during peak times. In the event of weather disruptions, we may only be able to fulfill subscription and pre-paid visits on certain days. We appreciate your understanding!- Service Changes: If you need to change the service or reschedule, please notify us at least 24 hours in advance. We will do our best to accommodate the changes, but availability may vary.7. Liability- Damage or Loss: Winston's Green Paws is not responsible for damage or loss resulting from weather, animals, or other factors outside our control.- Service Guarantee: We strive to provide high-quality service. If you are not satisfied with the service, please contact us within 24 hours, and we will work to resolve any issues.8. Termination- Termination of Service: Either party may terminate service at any time. We reserve the right to refuse service for non-payment, unsafe working conditions, or other valid reasons.9. Agreement to Terms- By scheduling a service or making a payment, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms may be updated, with notice provided via email or our website. If you have any questions or concerns, please contact us before proceeding with the service.----Privacy Policy
Collection of Information:
We collect personal information such as your name, phone number, email, and payment details solely to process your project and communicate effectively.Data Protection:
Your information is stored securely and will not be shared with third parties except as necessary for payment processing or as required by law.Contact Us
For questions, cancellations, or service adjustments, please contact us at:Email: [email protected]
Phone: 346-351-8398
Website: www.winstonsgreenpaws.com
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